Returns

Time Frame: Items can be returned within 30 days of the receipt date for a full refund or exchange. 

Condition: Products must be returned in their original condition, unopened, and in the same packaging in which they were received. We cannot accept returns of opened or used products due to health and safety reasons. 

Exceptions: Certain items may not be eligible for return, such as gift cards, promotional items, and limited-time offers. These exceptions will be clearly noted on the product page. 

Initiating a Return: To start a return process, please contact our customer service team at [Customer Service Contact Information] with your order number and details about the product you would like to return. We will provide you with instructions on how to proceed. 

Shipping: Customers are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Inspection: Once we receive your returned item, our team will inspect it and notify you of the approval or rejection of your refund based on the condition of the returned product. 

Refund Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days. 

If you need to exchange a product for the same item, please contact our customer service. Exchanges are subject to product availability. 

If you receive a damaged or incorrect item, please contact us immediately with photographic evidence. We will arrange for a replacement and cover any associated shipping costs. 

If you have any questions about our Return and Refund Policy, please don't hesitate to reach out to our customer service team. We're here to help make your experience with Spice of Life as enjoyable as possible.