Shipping Policy
At Spice of Life, we understand that the timely and secure delivery of your spices is essential to your culinary endeavors. Our Shipping Policy is designed to ensure that your order reaches you in perfect condition, reflecting our commitment to exceptional customer service.
Order Processing
Processing Time: Orders are processed within 1-2 business days after placement. During peak seasons or unforeseen circumstances, processing times may extend slightly. We appreciate your patience as we prepare your spices with care.
Confirmation: You will receive an order confirmation email once your order has been successfully placed, and a subsequent notification when your order ships, including tracking information to monitor its journey to you.
Shipping Methods and Costs
Domestic Shipping: We offer standard and expedited shipping options for orders. Shipping costs are calculated based on the weight of your order and the shipping method selected at checkout.
International Shipping: Spice of Life proudly serves customers around the globe. International shipping rates and delivery times vary based on destination and package weight. Please note, international orders may be subject to customs inspections and duties as determined by the destination country, which are the responsibility of the customer.
Delivery Times
Standard Shipping: Typically arrives within 3-5 business days for domestic orders and 7-21 days for international orders, depending on location and customs processing.
Expedited Shipping: Available for faster delivery. Domestic orders usually arrive within 1-3 business days, and international timelines can vary. Expedited shipping costs will be provided at checkout.
Packaging
Eco-Friendly: In line with our commitment to sustainability, Spice of Life uses eco-friendly packaging materials that ensure your spices are protected while minimizing environmental impact.
Damage Prevention: Your spices are packaged with utmost care to prevent any damage during transit. Should you receive a damaged item, please contact us immediately for assistance.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. We encourage you to track your order to stay informed about its delivery status.
Customer Service
Our customer service team is here to assist you with any questions or concerns regarding your order. Please feel free to contact us at spiceoflifecare@gmail.com / +91 9363765948 if you need assistance with tracking, have questions about your delivery, or require any other support.
Conclusion
At Spice of Life, we're dedicated to ensuring that every part of your experience with us is as delightful as the spices we deliver. From our heart to your kitchen, we strive to make every order a seamless and satisfying journey.